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How to place orders on the Sentiell Wholesale website?


Placing orders with the Sentiell Wholesale Store is divided into several stages: registration, selecting products, selecting the delivery and payment. Each of these steps is protected by a security certificate that guarantees data confidentiality and secured purchases.  Learn more about safety. 

 

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Registration

To view products prices and place orders in the wholesale you must register as a new customer on the Sentiell Wholesale website, providing details of the company in the registration form. Each application is verified and requires our authorization. The registration itself does not allow you to order or view product prices. Ticking the Newsletter option during registration of your company will allow us to send information about promotions, sales and benefits to your mailbox, which you are entitled to. Click the button below or the photo to register and get access to wholesale prices.

                                                                                                                                                                                                                                                                                                                                                              

 



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Minimal Purchase Value

The products in the order initiating the cooperation with the wholesale cannot have a value lower than net. €120,00 / £100,00 / $160,00  (excluding shipping cost & payment value). Making one such order entitles the customer to place further two orders in which products have value less than the €120,00 / £100,00 / $160,00 net. but not less than €25,00 / £20,00 / $35,00 net. each order.

These orders can be submitted within 30 days from the date of order for the value of the products minimum net. €120,00 / £100,00 / $160,00. After that, this cycle reiterates.


One order with the products value at least €120,00 / £100,00 / $160,00 net. = opportunity to make further two orders each with products value of min. €25,00 / £20,00 / $35,00 net. within 30 days.

 

 

  

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Selection of Products

Products available as stock of the wholesale are presented in an interactive product catalogue, available 24 hours a day. To speed up and facilitate your purchases we recommend using filters, as well as adjusting your view of the catalogue by means of two options: a list or grid of products. We encourage you to regularly visit your mailbox, because each time we inform our customers about extending the offer with new products and restocking the inventory. See how use filters.

 

 

 

 

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Your basket

The basket shows what products you wish to order in the next order. At this stage you can modify your order by adding or removing items. Remember that leaving products in the basket does not make them reserved, which means that at any moment someone can purchase them and the price may change. Always mind the value of the basket, as reaching an appropriate value of the contract gives you an opportunity to take advantage of discounts. Check out the discount policy.

Manage your basket

We care about peace of your mind and assurance of making the right choices. Thanks to our system, placing orders and making purchases can be spreaded over time. You can stop collecting goods in the basket and continue any time. The system remembers your choice and allows you to complete the order in the future, regardless of the device on which you log in to your account. We also encourage you to save products collected in basket to the wishlist. Go to your cart, select products, then click on the icon [Save you basket]. Saved products can be found in your account-> Products-> Wishlist. See how simple it is.

 

Product Prices Prices of products are available only after logging in an account that has received full access to Sentiell Wholesale. The prices of the products in the store are affected by many factors:

  • Price per unit – each product is assigned with a unit price, per unit. The valuation of the product depends not only on the weight calculated per gram, but also the techniques used, fitting with the latest trends, labour costs and time spent on production of jewellery and its preparation for sale.
  • The exchange rates – the exchange rate changing daily also affects the displayed price of the product, based on which every day it can be different from the price of the previous day. This stems only from the fact that our wholesale system automatically adjusts the price of the product, relative to the current exchange rate. Therefore, only after submission and approval of the contract, the price of the products chosen by you will be remembered for this order.

 

Placing an Order – Product Reservation

Placing an order occurs when you click the order button with an obligation to pay. Placing an order means making a reservation for the products. You can reserve products for up to 10 days. After this period unpaid orders (bookings) will be removed, but prior to that we will certainly contact you. To reserve products simply place your order by selecting the option to pay later.

Important! We recommend paying for the order once no other changes have to be made.

You have placed an order but you need a few more products?

See how to edit your orders.

 

Order unavailable products to better plan your stock supplies!

We give you the opportunity to place orders for products that are not available through reservations of goods on which we expect delivery or by submitting individual production orders. The principle is very simple, if you need a minimum of 20 units of the product, which is currently unavailable or have insufficient quantity, please send us a request to produce unavailable goods for you. Give us the product code and quantity you need and whether the item should bear a Sentiell’s tag or not. In response to your query, we will inform you about the possibilities of production of the goods and what is the waiting time for delivery.

Reservations and individual production orders cannot be lower than 500,00 PLN /120,00 EUR / 100,00 GBP / 160,00 USD net.. When ordering only one model required quantity depends on the price of the product. In some cases, we would need an advance payment for the order of 40% of the value of the order, paid before production starts. The final price of the product is given after receiving the goods on stock, as it is always dependent on the value of silver on the market and the currency exchange rate at the time of manufacture.

Please keep in mind that we have a lot of assortment and we are not able to maintain it continuous availability, due to production time which lasts about 4-8 weeks, depending on the model and the period of production, and diverse customers’ needs, which are constantly changing. Therefore, if you need a product, do not wait for its availability, just write to us and tell us about your needs. We will then be able to adjust the assortment to your needs.

 

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Delivery

This is the ordering step in which you select the type of payment for the order and who is to deliver your shipment. The Sentiell Wholesale cooperates with two courier companies – Poczta Polska and FedEx. Thanks to a long-term cooperation with these companies we have been able to negotiate attractive prices of supplies for our clients. Check out the shipping prices.

 

 

 

 

 

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Fast Electronic Payments

You will also be able to pay with credit cards such as Master Card, Visa, Visa Electron, quick payment by Dotpay, PayPal, Diners Club, American Express and many others. What is more, you have the option to pay in as many as three currencies: EUR, GBP, USD. Read more...

 

 

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