Delivery costs are calculated based on order value, package weight and country of destination. Delivery costs do not include the customs duty. Custom duty must be covered by clients outside the EU. Clients from the European Union are exempted from customs duties.
All orders from website www.sentiell.com are processed for companies registered outside Poland and Czech Republic. If you run a company in Poland, register an account on website www.sentiell.pl. If you run a company in the Czech Republic, register an account on website www.sentiell.cz.
Each shipment is covered by an insurance based on its actual value. We are responsible for the package until is delivered safely to the client.
All orders which payments were booked into our system until 12:00 o’clock will be processed on the same day! All orders are processed and shipped within working days.
Processing time for an order is between 2 and 4 hours and depends on the chosen payment method!
Our regular parcel service delivers to Europe within 2–5 working days and worldwide within 3-7 working days from dispatch of the goods.
* The exact delivery time will be displayed in checkout, before placing the order.